At IBM, I worked as a Graphic/UX Designer on the Data and AI Content team in the Software sector. One of my core responsibilities was the creation of all new technical diagrams for the AI documentation topics. I created diagrams that took complex AI processes and made them accessible and easy to understand. I worked in product offerings such as watsonx, Cloud Pak for Data, Db2, and created over 150 technical diagrams. The results created multiple sets of documentation that were: more engaging, easier to understand by using visuals, and more accessible as it was translatable into 12 languages.
DB2 Warehouse before and after
Mask and filtering before and after
User Journey before and after